ExtraTurn
Support

Need a hand? Send us an email.

One small team reads every message. No call centers, no chat bots, no ticket queues that lose your reply.

Write to Support@ExtraTurn.gg

Installation, license activation, billing, bug reports, feature requests — anything. We aim to reply within one business day.

Before you write
  • Getting started — the open beta is live. Grab the installer from the download page; it also covers the Windows SmartScreen notice and system requirements.
  • Bug reports or app feedback — include a screenshot and the app version (bottom-right of the overlay) so we can repro quickly.
  • Press, partnership, or media inquiries — same address, just mention what you're after in the subject line.
Specialised inboxes

Most things go to Support@ExtraTurn.gg. For specific topics:

Postal mail: Alolan Labs LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA.